alleviate plus
Our approach to mobile physiotherapy
Our three core values aren't a tagline - they shape every decision, every session, and every report. Here's what they mean in practice.
How we work, every visit
Accountable
We do what we say we'll do, clearly. Providers receive timely, comprehensive reports. Clients always know what we're working on. We measure progress with validated tools and share results honestly.
Compassionate
We listen before we prescribe. Every person has a story, fears, and hopes. We take time to understand them - not just their clinical presentation - and treat each with warmth and respect.
Empowering
Our goal is never dependence. We work alongside clients to build capacity, confidence, and the skills and habits to keep moving well - long after our visits end.
Goal-directed from day one
A structured, evidence-based approach grounded in real-world functional outcomes - not just symptom management.
Comprehensive initial assessment
Every episode of care begins with a thorough in-home assessment - covering physical function, falls risk, home environment, and the client's goals. We don't use a one-size-fits-all template.
Meaningful, measurable goals
Goals are set collaboratively using a Goal Attainment Scaling approach - so progress is tracked against what matters to the client, not generic benchmarks.
Validated outcome measures
We use standardised, evidence-based tools - including the Timed Up and Go and Berg Balance Scale - to track progress and demonstrate functional change over time.
Regular review and adaptation
Treatment plans are living documents. We review goals and progress regularly, adapting the approach as clients improve - or if circumstances change.
A partner you can count on
Allied health suppliers directly affect a coordinator's workload and their clients' experience. We've built our practice around making that relationship as easy as possible.
Rapid response
Referrals acknowledged same business day. Scheduling confirmed within one business day. Assessment reports delivered promptly after the visit.
Clear, usable reports
Reports are structured for easy reading and care review - covering findings, outcome measures, goals, and recommendations.
Ethical and transparent
We only recommend treatment that's clinically justified, and communicate honestly about prognosis, progress, and when a client no longer needs our services.
See our approach in action
The best way to understand how we work is to work with us. Reach out to discuss a referral or ask a question.
Get in touch For providers